Promoting self-direction among people with disabilities and
removing barriers to independence in the community.
joyful woman using wheelchair in field of flowers

VAIL’s Operation During the COVID-19 Pandemic

VAIL’s goal is to support the health and safety of our employees as well the individuals we serve and work with the Commonwealth to curb the spread of COVID-19. We recognize the seriousness of this pandemic and the effect that it can have on people with disabilities. Thank you for your patience and understanding during this challenging time where plans and information are changing by the minute.

Until further notice:
– VAIL staff will be working remotely and the office will be closed.
– All face-to-face visits are suspended. If you had a visit scheduled with a VAIL staff member, you will be contacted by phone at the scheduled time.
– We will be checking the office voicemail periodically throughout the day and respond as soon as possible. Please feel free to contact VAIL employees on their cell phones.
– VAIL will publish up-to-date information here under announcements as well as on our Facebook page.

Again, thank you for your understanding as we take an abundance of precaution to protect everyone during this time. We will continue to keep you updated as we have additional information.


Valley Associates for Independent Living, Inc. (VAIL) is a private, non-profit center for independent living (CIL). The term “center for independent living” is defined by Section 702 of the Rehabilitation Act of 1973, as amended, as a consumer‑controlled, community‑based, cross‑disability, non-residential private non-profit agency that is designed and operated within a local community by individuals with disabilities and provides an array of independent living services. To meet this criteria, CILs must have at least 51% of their board and 51% of their staff be people with disabilities, ensuring that the direction of the agency and the services that are provided are truly centered on the needs and desires of people with disabilities. All services are provided in the community and in the homes of individuals with disabilities and are geared toward keeping people with disabilities as independent as possible in their own homes and out of institutions. VAIL does not own any facilities and focuses all of its resources on providing services. VAIL will provide services to anyone with any type of disability according to their needs and VAIL’s ability.